LW
LEEZAAN W
1 reviews | Active since Mar 2015
31 Aug 2021, 12:42
Disgusted By Absa Activate
This is by far the worst insurance company ever , they claim to be a month to month insurance but at claims stage they will let you suffer because they feel they can change the terms and conditions as they go along and operate ...I will make sure even the news papers and ombudsman get to learn of my experience with Absa activate .
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Replies (1)
Absa Insurance Company Limited's replyOfficial
31 Aug 2021, 16:36Dear MR LRL WILLIAMS
Thank you for bringing this matter to the attention of Absa bank. Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us. Your complaint reference number is C-***8.
Kind Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer
Thank you for bringing this matter to the attention of Absa bank. Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us. Your complaint reference number is C-***8.
Kind Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer
Best regards,
Absa Insurance Company Limited's reply31 Aug 2021, 16:36
Official
Dear MR LRL WILLIAMS
Thank you for bringing this matter to the attention of Absa bank. Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us. Your complaint reference number is C-***8.
Kind Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer
Thank you for bringing this matter to the attention of Absa bank. Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us. Your complaint reference number is C-***8.
Kind Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer
Best regards,