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Vuyolwethu Z
1 reviews | Active since Jan 2019
08 Aug 2025, 15:27
Disappointing service
Very disappointing not getting feedback on my claim now my emails have been blocked by absa . I have submitted a claim almost a month now and all I get is they are working on it, at this point even if it's rejected but I deserve to know. No one is saying anything and now my emails have been blocked. Wy are they doing this to their clients .
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Replies (2)
Absa Insurance Company Limited's replyOfficial
08 Aug 2025, 16:28Dear Vuyolwethu, Thank you for bringing this unfortunate matter to my attention, and please accept my sincere apologies for the inconvenience. Your case reference number is C-***4. I will review the matter and provide you with an expected timeframe for further feedback. Kind regards, Basani HlungwaneAbsa Bank Ltd
Absa Insurance Company Limited's reply08 Aug 2025, 16:28
Official
Dear Vuyolwethu, Thank you for bringing this unfortunate matter to my attention, and please accept my sincere apologies for the inconvenience. Your case reference number is C-***4. I will review the matter and provide you with an expected timeframe for further feedback. Kind regards, Basani HlungwaneAbsa Bank Ltd
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Vuyolwethu Z's updateReviewer Update
08 Aug 2025, 17:13This is not a pleasing comment but a disappointing complaint
VZ
Vuyolwethu Z's update08 Aug 2025, 17:13
Reviewer Update
This is not a pleasing comment but a disappointing complaint