YB
Yaya B
1 reviews | Active since Apr 2022
04 Jun 2025, 12:58
Disappointing lack of response from ABSA
This complaint was originally for the misconduct of one of the suppliers contracted with ABSA insurance, AppleFloors, for refusing to pay monies owed to a subcontractor, for work done. But the lack of response and acknowledgment we’ve received from ABSA procurement, is appalling. We’ve been emailing for some time now, but receive no response on how to resolve the issue.
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Absa Insurance Company Limited's replyOfficial
04 Jun 2025, 14:54Dear Yaya Bekwa Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***7. Kind regards,Group Customer CareRezona Louw
Absa Insurance Company Limited's reply04 Jun 2025, 14:54
Official
Dear Yaya Bekwa Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***7. Kind regards,Group Customer CareRezona Louw