MS
Mpho S
1 reviews | Active since Sept 2026
15 Sept 2026, 11:58
Disappointing Experience with Absa iDirect
A very poor service, you call for hours without assistance. I just want to cancel their insurance. I need nothing with them anymore.
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Absa Insurance Company Limited's replyOfficial
15 Sept 2026, 12:00Thank you for bringing this matter to our attention. Please accept our sincere apologies for the inconvenience and concern caused. A dedicated Service Recovery Specialist will carefully review the details of your case and will contact you via telephone or email to provide your case reference number, their direct contact details, and an indication of the expected timeline for feedback and resolution. We remain committed to resolving this matter as quickly and effectively as possible.
Absa Insurance Company Limited's reply15 Sept 2026, 12:00
Official
Thank you for bringing this matter to our attention. Please accept our sincere apologies for the inconvenience and concern caused. A dedicated Service Recovery Specialist will carefully review the details of your case and will contact you via telephone or email to provide your case reference number, their direct contact details, and an indication of the expected timeline for feedback and resolution. We remain committed to resolving this matter as quickly and effectively as possible.