"Disappointing Experience with Absa and Case Manager Basani Hlungwane

I had a serious issue with my accounts at Absa Bank and reached out to their social media complaints team for assistance. Case Manager Basani Hlungwane was assigned to my case, but unfortunately, my issue remains unresolved. Despite promises of updates and resolutions, communication has been inconsistent and unhelpful. My concerns have been largely ignored, and I feel my case has been neglected. **Rating: 0/5 Stars** Absa Bank's customer service, particularly their social media complaints handling, needs significant improvement. I would caution others to explore alternative banking options." Want me to help you post this somewhere (e.g. Trustpilot, Facebook, Twitter)?