FM
Fulufhelo M
1 reviews | Active since Aug 2022
07 Dec 2022, 06:50
Disappointed Service
My car was broken into and Absa took my car in to their panel beater and it’s been over a month and my car is not yet fixed. I’m honestly disappointed and inconvenienced by this as now I have to be walking and using public transportation and at that I’m paying for my insurance and car which I don’t have.
This is really not on at all. Each time I call I’m told that it’s waiting for parts. Still till this day since the 27th of October. This can’t be how an insurance assists its clients honestly.
I wouldn’t recommend this
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Absa Insurance Company Limited's replyOfficial
07 Dec 2022, 12:31Dear Fulufhelo Mashige Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***7. Kind regards,Group Customer CareRezona Louw
Absa Insurance Company Limited's reply07 Dec 2022, 12:31
Official
Dear Fulufhelo Mashige Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***7. Kind regards,Group Customer CareRezona Louw