JV
Jane V
1 reviews | Active since Sept 2021
10 Sept 2021, 11:58
Disappointed Customer
I am cancelling my home insurance polisy with Absa. The service I received are absolute ridicously unfair, I have claim once for my geyser in the past 30 years and now I need assistants with my roof they denied me. Why was I a loyal paying customer for 30 years I really dont know. Thanks for nothing Absa.
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Absa Insurance Company Limited's replyOfficial
13 Sept 2021, 08:48 Dear Jane Valentine Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***8 Kind regards, Rezona Louw Group Customer Care
Absa Insurance Company Limited's reply13 Sept 2021, 08:48
Official
Dear Jane Valentine Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***8 Kind regards, Rezona Louw Group Customer Care