Disappointed client

It is dissapointing for me to write this review as I am usually the number one rooter for Absa Idirect, I'n May I amended my contract with Mr Thabiso Letsoale who assisted me with great professionalism, however I have just discovered that I was charged double this month as in July contract was being renewed which debit order did not take place, Mr Thabiso failed to inform me that this In the month of July I would be double debited as a result my budget has been placed under serious pressure due to the lack of information provided by the consultant. especially in this pendamic. I hope in future more supriceses will not be experienced and will receive full information, as I am still a router of Absa Idirect.