FM
Fulufhelo M
1 reviews | Active since Aug 2022
27 Oct 2022, 09:58
DISAPPOINTED
Honestly if I could give a zero Star I would hey.
Absa Idrect certainly doesn’t take their clients seriously at all , I have a claim pending with them and they really do take their time I must say, with everything I have to follow up and they will tell me they will call back which they never do, it now 3 days and my claim is still pending and haven’t even got my car taken in for repairs nor gotten a courtesy car, I can’t even go to work or do errands
I’m really disappointed with the service I’m receiving here honestly REGRET coming over to Absa Idriect
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Absa Insurance Company Limited's replyOfficial
04 Nov 2022, 10:44Dear Fulufhelo Mashige Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***3. Kind regards,Group Customer CareRezona Louw
Absa Insurance Company Limited's reply04 Nov 2022, 10:44
Official
Dear Fulufhelo Mashige Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***3. Kind regards,Group Customer CareRezona Louw