KK
Katlego K

1 reviews | Active since Jul 2020

27 Nov 2024, 14:11

Disappointed

Absa activate insurance doesn’t answer their calls and I’ve got a claim that I need to register. Imagine sitting with a damaged car trying to call the insurer but not answering their phones on time, but they don’t forget to deduct my account monthly.

0
Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply27 Nov 2024, 14:42
Official
Dear Katlego Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***4. RegardsPravesh BejayCustomer Value Management