AS
Ayanda S
1 reviews | Active since Jan 2023
02 Jan 2023, 21:53
Disappointed
I have a Tyre burst,4 hours later I'm still waiting to get some road side assistance, everytime I call I'm told they are still trying to locate driver for assistance, I am in the middle of nowhere if anything happens to me absa is responsible, I will be canceling 😞 the trauma you put me through
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Replies (3)AS
Ayanda S's updateReviewer Update
03 Jan 2023, 13:13i want to cancel my insurance asap,you guys dont value me as a customer ,you put my life in danger ,from 6pm i was only towed at 2 am,thats ridicolous,i could have been killed,there was no sense of urgency from your contact centre,even now you cant even make a simple call ,you telling me about timeframes
AS
Ayanda S's update03 Jan 2023, 13:13
Reviewer Update
i want to cancel my insurance asap,you guys dont value me as a customer ,you put my life in danger ,from 6pm i was only towed at 2 am,thats ridicolous,i could have been killed,there was no sense of urgency from your contact centre,even now you cant even make a simple call ,you telling me about timeframes
AS
Ayanda S's updateReviewer Update
04 Jan 2023, 13:18im waiting for someone to call me,
AS
Ayanda S's update04 Jan 2023, 13:18
Reviewer Update
im waiting for someone to call me,
Absa Insurance Company Limited's replyOfficial
13 Jan 2023, 11:59Dear Ayanda
We have received confirmation from our Absa Insurance Dept. advising that you were contacted. We do apologise for the inconvenience caused.
Kind regards,
We have received confirmation from our Absa Insurance Dept. advising that you were contacted. We do apologise for the inconvenience caused.
Kind regards,
Pravesh Bejay
Group Customer Care
Absa Insurance Company Limited's reply13 Jan 2023, 11:59
Official
Dear Ayanda
We have received confirmation from our Absa Insurance Dept. advising that you were contacted. We do apologise for the inconvenience caused.
Kind regards,
We have received confirmation from our Absa Insurance Dept. advising that you were contacted. We do apologise for the inconvenience caused.
Kind regards,
Pravesh Bejay
Group Customer Care