LK
Lerato K
1 reviews | Active since Jan 2014
02 Mar 2026, 22:23
Different premium on the documents
I was quoted 1700 on the phone but the policy documents says 2100, please cancel this policy with immediate effect, I'm going to call my bank to block you from deducting my account. You are a ****
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Absa Insurance Company Limited's replyOfficial
03 Mar 2026, 09:34 Dear Lerato, Thank you for bringing this unfortunate matter to my attention, and please accept my sincere apologies for the inconvenience. Your case reference number is C-***6. I will review the matter and provide you with an expected timeframe for further feedback. Kind regards, Basani Hlungwane Absa Bank Ltd
Best regards,
Absa Insurance Company Limited's reply03 Mar 2026, 09:34
Official
Dear Lerato, Thank you for bringing this unfortunate matter to my attention, and please accept my sincere apologies for the inconvenience. Your case reference number is C-***6. I will review the matter and provide you with an expected timeframe for further feedback. Kind regards, Basani Hlungwane Absa Bank Ltd
Best regards,