LC
Liezl C
1 reviews | Active since May 2025
04 May 2025, 07:07
Did not consent to debit order
My car dealer was looking for affordable insurance quotes for me. Without my consent or approval Absa idirect policy debit an amount. I didn't consent them to debit my account because I went with another company. I've sent emails to cancel and called but the calls keep on cutting off. They sending me demands for payment. I didn't consent for this insurance so why do you debit my account.
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Absa Insurance Company Limited's replyOfficial
05 May 2025, 10:19Dear Liezl Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Group Customer CareVanessa Crowe
Absa Insurance Company Limited's reply05 May 2025, 10:19
Official
Dear Liezl Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Group Customer CareVanessa Crowe