despicable dishonorable insurer practicing coercion too

This complaint serves as undisputable proof that absa is not to be used as a insurer nor to be trusted. Following your dumb as a door nail assessor which claimed pipes are leaking and your demented "specialists" which rejected claim based on info provided by a idiot ,I have replaced my pool pump myself. Which now works 100 percent. Which your second assessor confirmed was the issue but your "specialist" rejected along with the assessor report. Your "service" is so lacking that a premature case against you was created by the ombudsman and they confirmed they received no response from you as absa and now a formal case is created and underway. Following this experience it is now clear you practice coercion as well. After requesting info on procedure to cancel HOC policy dating the 5th March you have still not responded. Neither to formal complaints. I have noticed your tricks and tactics to avoid quick and effective responses to clients by means of deliberately shifting goalposts by means of constantly changing reference numbers regarding the same issue and thereby extending turnaround time for providing feedback. While you may think it is clever it shows your blatant lack of sorting issues out. After speaking to many friends and going through reviews it is clear you have no business being in the insurance business and are de*****ing people on a large scale. Your "service" is beyond sickening.