KP
Kobus P
1 reviews | Active since Nov 2019
01 Sept 2022, 11:15
Delayed Responses
I hate to do this, but emails do not seem to work. I submitted a query and the reply I received is that I would be contacted within two working days. This did not happen, so I sent a follow up email and received the same response yet again... What to do?
Helpful (0)
Replies (1)0
Replies (1)
Absa Insurance Company Limited's replyOfficial
01 Sept 2022, 13:42Dear Kobus Pruis Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards,Group Customer CareRezona Louw
Best regards,
Absa Insurance Company Limited's reply01 Sept 2022, 13:42
Official
Dear Kobus Pruis Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards,Group Customer CareRezona Louw
Best regards,