MC
Melusi C
1 reviews | Active since Jun 2018
03 May 2023, 11:10
Deduct ON TIME
Please deduct on time. It’s the 2nd of May and there is no money in my account.
Please send your banking details
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Replies (3)0
Replies (3)
Absa Insurance Company Limited's replyOfficial
03 May 2023, 11:27Dear Melusi Cele,
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards,Group Customer CareBasani Hlungwane
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards,Group Customer CareBasani Hlungwane
Best regards,
Absa Insurance Company Limited's reply03 May 2023, 11:27
Official
Dear Melusi Cele,
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards,Group Customer CareBasani Hlungwane
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards,Group Customer CareBasani Hlungwane
Best regards,
Absa Insurance Company Limited's replyOfficial
03 May 2023, 13:23Please be advised that we sent an email requesting you to confirm the account or policy number concerned as well as the correct date on which you would like the bank to make the deduction.
Best regards,
Absa Insurance Company Limited's reply03 May 2023, 13:23
Official
Please be advised that we sent an email requesting you to confirm the account or policy number concerned as well as the correct date on which you would like the bank to make the deduction.
Best regards,
Absa Insurance Company Limited's replyOfficial
05 May 2023, 11:11Dear Melusi Cele, We refer to the above and note that we have not received a reply from you. We understand that you may be occupied at the moment and therefore request that at your most convenient time, reply and provide the requested information. Please be advised that we will be closing the case for now. While we close the case, please be informed that we will still attend to your matter as soon as the requested information has been received. Looking forward to hearing from you soon.
Best regards,
Absa Insurance Company Limited's reply05 May 2023, 11:11
Official
Dear Melusi Cele, We refer to the above and note that we have not received a reply from you. We understand that you may be occupied at the moment and therefore request that at your most convenient time, reply and provide the requested information. Please be advised that we will be closing the case for now. While we close the case, please be informed that we will still attend to your matter as soon as the requested information has been received. Looking forward to hearing from you soon.
Best regards,