HO
Hlokomelang O
1 reviews | Active since Aug 2024
12 Aug 2024, 09:41
Declined claim
My policy was declined due to relationship between me and the deceased, I wish they should have explained everything to me, who I should cover but they never did, now they don't want to pay they changing everything that I said when I was opening the policy: policy number: ***
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Absa Insurance Company Limited's replyOfficial
12 Aug 2024, 10:33Dear Hlokomelang Olifant Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***0. Kind regards,Group Customer CareRezona Louw
Absa Insurance Company Limited's reply12 Aug 2024, 10:33
Official
Dear Hlokomelang Olifant Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***0. Kind regards,Group Customer CareRezona Louw