Deceptive Marketing and non-existent customer support

Last week, I received a telemarketing call from a gentleman named Richard who introduced me to Absa Activate. I mentioned that I am already on Absa iDirect. During the quotation stage, he mentioned a 30% discount and a free tracker installation at my preferred location. However, the paperwork I received did not match what he had mentioned. I’ve sent emails and made calls, but it seems no one is responding now that the sale is complete. They have even made me terminate my iDirect account, and now they are unavailable to address my questions about the policy. This has been the worst customer experience since I joined iDirect. Now i'm driving an uninsured vehicle.