ME
Mistar Excel-Lance

1 reviews | Active since Jan 2024

31 Jan 2024, 16:23

Customer Care

I recently had the pleasure of interacting with the customer care team at Absa and I must say, the experience was nothing short of exceptional.

What impressed me the most was Cebisile Sithole's commitment to resolving my issue promptly. she went above and beyond to ensure that I not only understood the solution but also felt valued as a customer. The patience and empathy demonstrated by Cebisile during the entire interaction were commendable.

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply01 Feb 2024, 11:21
Official
 Dear Mistar 
 It is indeed pleasing to receive complimentary remarks about our staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.   Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd