NM
Nonhlanhla M
1 reviews | Active since Apr 2012
03 Nov 2025, 10:12
Credit Bereau Information Dispute Unresolved
I refer to my query that was lodged in August 2025 regarding incorrect information reflecting on my Experian profile query log C-***8. I have submitted a dispute to the credit bureau and the letter provided by Vanessa Crowe for this purpose was deemed insufficient to finalize the dispute. I copied her in the mail from Experian requesting a revised letter and my mail was neither acknowledged or responded to.
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Absa Insurance Company Limited's replyOfficial
03 Nov 2025, 13:20 Dear Nonhlanhla Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9 Kind regards, Group Customer Care Vanessa Crowe
Absa Insurance Company Limited's reply03 Nov 2025, 13:20
Official
Dear Nonhlanhla Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9 Kind regards, Group Customer Care Vanessa Crowe