Conversation with BRUNEL on Insurance Cancellation

I have just had the privilege to speak to a very professional lady BRUNEL.

The topic of the conversation was not easy, because I had to explain why I have decided to move the insurance policy from ABSA to another service provider for reasons that I consider important at my age of 76. Until now I have had three different companies to insure my house, its contents and my cars, but I have now decided to bring together all three categories under one roof and to pay a single debit order per month. This brought about a substantial saving, which is important to me as a pensioner of the North-West University.

Brunel conducted the interview with so much compassion, understanding (even though she is certainly expected to reverse my decision) and a generous amount of humour to simplify matters on both sides. I really enjoyed talking to her, and I assured her that, despite the cancellation of my insurance policy, I remain a loyal client of ABSA just as in the past 35 years.

Brunel has a pleasant disposition and a very professional attitude, rendering her ideal for the job position she has and for the professionalism that she needs to portray for ABSA.

Thanks for the opportunity to publish this review.

Kind regards. Prof ELJ Breet