CONTEMPT FOR CUSTOMERS AT ITS WORST.

Yet again, ABSA IDIRECT DISPLAYS ITS CONTEMPT FOR ITS CUSTOMERS. RECEIVED A CRIPTIC TEXT MESSAGE THAT THEY NEED INFORMATION THEY ACTUALLY SHOULD ALREADY HAVE. RELUCTANTLY (FOR SECURITY REASONS)FOLLOWED THE PROMPTS THAT DID NOT GET ME TO WHERE I COULD SUPPLY THE INFO. SO INSTEAD SENT EMAIL. THIS WAS RESPONDED TO BY EITHER A.I OR A SOMEWHAT BRAIN DEAD PERSON WHO KEPT ASKING FOR THE VERY SAME INFO I HAD ALREADY PROVIDED. NUMEROUS EMAILS IN, AND I STILL DONT HAVE A RESPONSE THAT ACTUALLY MAKES ANY SENSE. HAVE BEEN WITH ABSA FOR 10 YEARS AND THE SERVICE KEEPS DETERIORATING. JUST CALL ME OR READ MY EMAILS PLEASE!!