WM
Wynand M
1 reviews | Active since Mar 2019
28 May 2021, 08:45
confirmation letter
good day
i tried to get hold of absa i direct to get a confirmation letter to say i have insurance as wesbank wants it so i tried to phone but it just ring have send 5 emails to each email adress (***)(***) and still no replay now wesbank wants to add insurance to my car from their side so should i now then cancel my asba insurance
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Absa Insurance Company Limited's replyOfficial
28 May 2021, 13:15Dear Wynand Myburgh Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***3 Kind regards,Rezona Louw Group Customer Care
Absa Insurance Company Limited's reply28 May 2021, 13:15
Official
Dear Wynand Myburgh Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***3 Kind regards,Rezona Louw Group Customer Care