HK
Hein K
1 reviews | Active since Nov 2009
26 Mar 2021, 08:54
Complaint
Renew IT Panelbeater Randburg damage rims that Wheel Collision repaired & resprayed it themselves instead of sending back the rims to Wheel Collision. When alerting ABSA Idirect I was advised that I am lying.
Claim no:***
Customer Centric
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Replies (1)
Absa Insurance Company Limited's replyOfficial
26 Mar 2021, 15:46Dear Hein Thank you for bringing this unfortunate matter / incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you. Vanessa Crowe
Absa Insurance Company Limited's reply26 Mar 2021, 15:46
Official
Dear Hein Thank you for bringing this unfortunate matter / incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you. Vanessa Crowe