RG
Raman G
1 reviews | Active since Jun 2017
05 May 2025, 18:51
Complaint
I lodged a claim on 29 April 2025 and was assured that an assessor will make contact with me within 24 to 48 hours, sadly so , I was not contacted. I have been a client for over 10 years and it saddens me to see how the service gas dropped.
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Absa Insurance Company Limited's replyOfficial
06 May 2025, 11:45Dear Raman Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4 Kind regards,Group Customer CareVanessa Crowe
Absa Insurance Company Limited's reply06 May 2025, 11:45
Official
Dear Raman Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4 Kind regards,Group Customer CareVanessa Crowe