Complaint

<div>I am a client of ABSA Idirect Insurance for a long time, I made a claim for windscreen, I didn't experience any problems. I made second claim, the claim was approved, I couldn't take my car for repairs due to unforeseen circumstances at work, my monthly premiums increased, panelbeater said I will bring the car when ready, I had an accident, i submitted a claim, now when I am enquiring about taking the car for repairs for both damages, I was informed that I forfeited the claim, I was supposed to claim within 6 months, of which I was not informed from the day the claim was approved, panelbeater said I will bring the car when ready. I dont have a problem of paying access amount. Now I'm psying sky rocketing monthly premiums which does not assist me with Anything. </div>