UN
Udesh N
1 reviews | Active since Nov 2012
03 Aug 2024, 13:14
Clandestine behaviour
I have noticed when banking online, payments default to credit card, or where you make physical payments, the system auto selects “immediate payment”…all because the fees on these are much higher. Shame on you for fleecing your customers!
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Absa Insurance Company Limited's replyOfficial
05 Aug 2024, 10:16Dear Udesh Naicker Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Group Customer CareRezona Louw
Best regards,
Absa Insurance Company Limited's reply05 Aug 2024, 10:16
Official
Dear Udesh Naicker Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Group Customer CareRezona Louw
Best regards,