1 reviews | Active since Jul 2020
CLAIMS
Absa cares about TREATING EMPLOYEE FAIRLY VS TREATING CUSTMER FAIRLY. The service from this insurance is so pathetic and horrible I submitted a claim took a month to be authorized had to follow up several times no one ever called me after the claim was registered to this date do not even know who handled my claim. I lodged a complained you'd think they get back to you nope got an automated email response of acknowledge not even a courtesy call from anyone there. Three weeks passed then complained was closed again by an automated email claim was then approved but guess half job. All they know is to remind you of premiums they have already sent an sms about debiting my account on Friday how will i be able to pay when my car has been gone for almost 7 weeks to their service provider who keeps shifting collection dates.
With regards to Complaint case # C-***5, I will be sure to inform Absa Insurance of your request. Kind regards, Vanessa Crowe Group Customer Care
With regards to Complaint case # C-***5, I will be sure to inform Absa Insurance of your request. Kind regards, Vanessa Crowe Group Customer Care
With regards to Complaint case # C-***5, I did send you an email with an expected timeframe for feedback on Thu 8/24/2023 9:46 AM. Kind regards, Vanessa Crowe Group Customer Care
With regards to Complaint case # C-***5, I did send you an email with an expected timeframe for feedback on Thu 8/24/2023 9:46 AM. Kind regards, Vanessa Crowe Group Customer Care
