LN
Lindani N
1 reviews | Active since Jun 2018
24 Jun 2024, 16:52
Claim Number ***
Absolutely useless and unprofessional service from Tshepo who is in Liabilities department. Refuses to provide an update and says it is okay that the 3rd party harasses and threatens the policy holder.
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Absa Insurance Company Limited's replyOfficial
25 Jun 2024, 09:05Dear Lindani
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***2. An email has been sent asking for information. Once we receive it, we will look into it more.
RegardsPravesh BejayCustomer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***2. An email has been sent asking for information. Once we receive it, we will look into it more.
RegardsPravesh BejayCustomer Value Management
Absa Insurance Company Limited's reply25 Jun 2024, 09:05
Official
Dear Lindani
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***2. An email has been sent asking for information. Once we receive it, we will look into it more.
RegardsPravesh BejayCustomer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***2. An email has been sent asking for information. Once we receive it, we will look into it more.
RegardsPravesh BejayCustomer Value Management