TK
TSHIDISO K
1 reviews | Active since May 2018
18 Feb 2026, 17:43
Claim not yet being finalized, whereas is approved.
Since I got an accident on the 23 December 2025, my claim was approved on the 20th January 2026 up to today my claim is not yet finalized. I am frustrated the way absa is handling my claim
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Absa Insurance Company Limited's replyOfficial
19 Feb 2026, 11:20 Dear Tshidiso Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards, Group Customer Care Vanessa Crowe
Absa Insurance Company Limited's reply19 Feb 2026, 11:20
Official
Dear Tshidiso Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards, Group Customer Care Vanessa Crowe