Claim

I’m not happy with Absa Idirect insurance as a service provider and the lady by the name Allendre Williams who was handling my car insurance claim, I basically had tO fight for everything with my claim even with standard things that shouldn’t be, it’s been over 2 months my car hasn’t finished because the auto repair center is waiting for payment that should have been done long time ago and I’ve been in contact with a few consultants who are reluctant to help, the unprofessional handling of my claim, being made to talk to service providers when I have an insurance that should be doing all that for me, I’ve also requested for recordings to escape the issue seeing that I’m not getting anywhere with Absa Idirect they are still not made available for me. Absa Idirect doesn't value my business maybe it’s time I move to a service provider that’s willing to provide service I’m paying for.