BN
Bakhs N
1 reviews | Active since Jul 2020
01 Feb 2022, 09:02
Claim ***
Bad service from this institution , I have been their client for more than 5 years I have not even claimed. My Tv broke and it took them time to get back to me - the claim was denied with no valid reason. Liezel Barengee was so rude on the call and shouting. I am disgusted by your service I am changing insurance because of you.
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Replies (3)0
Replies (3)
Absa Insurance Company Limited's replyOfficial
01 Feb 2022, 10:36 Dear Bakhs Ngwenya Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number for your complaint is C-***5. Kind regards, Rezona Louw Group Customer Care
Absa Insurance Company Limited's reply01 Feb 2022, 10:36
Official
Dear Bakhs Ngwenya Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number for your complaint is C-***5. Kind regards, Rezona Louw Group Customer Care
BN
Bakhs N's updateReviewer Update
01 Feb 2022, 11:18Hi There Team can I please get an update ASAP
BN
Bakhs N's update01 Feb 2022, 11:18
Reviewer Update
Hi There Team can I please get an update ASAP
Absa Insurance Company Limited's replyOfficial
01 Feb 2022, 13:40Dear Bakhs Ngwenya Thank you for posting.
Please refer to the email sent to your personal email address.
Kind regards, Rezona Louw Group Customer Care
Please refer to the email sent to your personal email address.
Kind regards, Rezona Louw Group Customer Care
Absa Insurance Company Limited's reply01 Feb 2022, 13:40
Official
Dear Bakhs Ngwenya Thank you for posting.
Please refer to the email sent to your personal email address.
Kind regards, Rezona Louw Group Customer Care
Please refer to the email sent to your personal email address.
Kind regards, Rezona Louw Group Customer Care