1 reviews | Active since Sept 2023
Change of the agreed on Car Insurance Installment
I was quoted an amount approximately R1200 less the said the actual amount before purchasing a car through Absa finance, through a broker from Absa due to IT issues.Seven months down the line that is raised and am notified that my installment will be R1200 more going forward, and that debt accumulated will be written off (supposedly that's suppose to make me happy and agree).
I am sent an email without any call, informing me on the above on Friday the 18/10/24 which is an instruction of what to expect from bank account debited. Called customer service and the broker, and am told that ghe issue is being investigated and will be reverted back to me.Ig the new/said amount of Insurance was said upfront I would not have bought the car as I cannot afford it going forward. I will reverse the new said amount, and pay what i signed on come Friday the 25/10/24 Alternatively between the insurance and finance institution they can take their car and we go our separate ways, Alternatively we go as per the contract o signed.
Please spread the word to correct departments and keep me on the loop
