Cebisile Sithole was very helpful though I am not happy that the system cannot do not allow changes before a certain date

Hi Tebogo, 

We sincerely appreciate it that you took the time to provide feedback on your experience with us. Your rating is highly valued, and we’re pleased to know that we met your expectations. Feedback such as yours plays an important role in our ongoing commitment to delivering consistently high-quality service.

Kind regards
Makhosazana Radebe
Customer Experience Administrator
Absa Insurance