LM
Lerato M

1 reviews | Active since Mar 2024

13 Mar 2024, 12:51

Cebisile Sithole

I recently had an issue with my car insurance premium. Cebile assisted me during my policy review process and her prompt response and clear communication made the process much smoother. She proactively followed up on my inquiries and kept me informed throughout the call and I end up getting a discount on my premium.

Thank you, Cebile, for your exceptional service and I’m grateful to have such a dedicated representative.

0
Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply13 Mar 2024, 13:20
Official
Dear Lerato
It is indeed pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. RegardsPravesh BejayCustomer Value Management