SN
Salah N

1 reviews | Active since Mar 2024

15 Mar 2024, 15:22

Cebisile Sithole

Have you ever gone to a place with anger & wrath written all your face and come back smiling and laughing?! so upon seeing unprecedented increase on my premium. So I decided to contact Absa activate right away, as if they knew what`s coming for them, Yhoo a very nice tone, soft spoken lady picked that call within that conversation I started to smile not only she explained the changes but also mange to reduce the premium from what I was paying before. atop of that she went as far as helping to fix my activate app that wasn`t functional nor recording my trips whilst acknowledging the mistakes that happened during it`s installation.

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply18 Mar 2024, 08:53
Official
Dear Salah
It is indeed pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. RegardsPravesh BejayCustomer Value Management