AS
Abigail S

1 reviews | Active since Feb 2016

22 Apr 2025, 09:27

Cebisile - friendly service

I needed to cancel my policy for over a week and after being frustrated I was finally placed in contact with the lovely Cebisile Sithole who assisted me with her friendliness and understanding. Should I have been incontact with her earlier I wouldnt have needed to cancel , however unfortunately after the whole week of requiring assistance I still decided to cancel.

Cebisile was helpful and knowledgeable and caring.

Thank you for assisting in my cancellation and keep up the good and friendly service

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply22 Apr 2025, 15:12
Official
Dear Abigail Storch

It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
 Regards
 Dillon Doorsamy
 Customer Experience Administrator
 Absa Insurance 

Best regards,