NM
Nare M
1 reviews | Active since May 2012
16 Jul 2020, 07:49
Cashback ****
I wonder if the cashback thing is a **** or what, been with absa idirect for over 3 yrs now, never missed a premium, and when i have to get my cashback i hear stories, was told that it will be paid out end of May, no it was a mistake, end of june, then noo there's a waiting period of 45 days, it will be paid on the 15th of July, this after i wrote a review here, and sadly i am writing another 1,they must just refund all my premiums because they sold me something they do not offfer,
Helpful (0)
Replies (3)0
Replies (3)
Absa Insurance Company Limited's replyOfficial
16 Jul 2020, 08:15Dear Nare Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***0 Kind regards,Rezona Louw Group Customer Care
Best regards,
Absa Insurance Company Limited's reply16 Jul 2020, 08:15
Official
Dear Nare Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***0 Kind regards,Rezona Louw Group Customer Care
Best regards,
NM
Nare M's updateReviewer Update
16 Jul 2020, 13:08It's 13:07 and have not heard any feedback, pathetic
NM
Nare M's update16 Jul 2020, 13:08
Reviewer Update
It's 13:07 and have not heard any feedback, pathetic
NM
Nare M's updateReviewer Update
26 Jul 2020, 10:59Rezona, i had 2 people who called me to confirm that i will get the money on the 25th,i feel like am being taken for a ride here, i still not have nit received anything, is thst how you treat your customers, maybe i will get help from thr ombudsman,
NM
Nare M's update26 Jul 2020, 10:59
Reviewer Update
Rezona, i had 2 people who called me to confirm that i will get the money on the 25th,i feel like am being taken for a ride here, i still not have nit received anything, is thst how you treat your customers, maybe i will get help from thr ombudsman,