EP
Elvis P
1 reviews | Active since Jul 2015
25 Oct 2022, 10:22
CashBack *******
Hi,
I had a car insurance with them. I have been following up with them since September to get ny cash back. I still have not received. You have to call until you run out of airtime just following up. To this day I still have not received the cashback. I think this is just stuff they say to get you to sign up to their car insurance.
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Replies (1)
Absa Insurance Company Limited's replyOfficial
25 Oct 2022, 20:46Dear MR E PHAKATHI
Thank you for bringing this matter to the attention of Absa bank. Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person.
Your complaint reference number is C-***6 .
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Thank you for bringing this matter to the attention of Absa bank. Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person.
Your complaint reference number is C-***6 .
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Best regards,
Absa Insurance Company Limited's reply25 Oct 2022, 20:46
Official
Dear MR E PHAKATHI
Thank you for bringing this matter to the attention of Absa bank. Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person.
Your complaint reference number is C-***6 .
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Thank you for bringing this matter to the attention of Absa bank. Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person.
Your complaint reference number is C-***6 .
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Best regards,