SM
Simon M
1 reviews | Active since Dec 2013
09 Apr 2021, 16:43
Cash back payment delay.
Why must we always remind absa idirect when our cash back is due?
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Absa Insurance Company Limited's replyOfficial
12 Apr 2021, 11:07Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***4. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa Insurance Company Limited's reply12 Apr 2021, 11:07
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***4. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,