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Ntambiso N
1 reviews | Active since May 2020
05 Dec 2023, 14:09
Cash-back
They are ****** and ****mers. You'll never get your cash-back even after a3yrs of not claiming. You'll be told lies of "it will be paid month end then and sent from pillar to post month end then we're still calculating your cash-back then your're told that your're never getting it because you have cancelled the policy because of demanding your cash-back.
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Absa Insurance Company Limited's replyOfficial
05 Dec 2023, 14:27Dear Ntambiso Ndema Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***9. Kind regards,Group Customer CareRezona Louw
Absa Insurance Company Limited's reply05 Dec 2023, 14:27
Official
Dear Ntambiso Ndema Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***9. Kind regards,Group Customer CareRezona Louw