Cash back bonus bull****

Please don't believe this company's cash back bonus if you claim free, they such complete ***** and false advertising. It was never paid to me. Iv been with them for more than 3 years and my old car has been paid up but my premium is more when I originally took it out, because no one answers the phone when you want an audit on your policy. Iv never had this issue with outsurance..... Please try to stop your false advertising.