NM
Nokulunga M
1 reviews | Active since Dec 2024
03 Dec 2024, 11:26
CAR INSURANCE
I'm not happy with their turn around time, I was involved in a car accident on the 8th November 2024 and I haven't been assisted. I am paying for a car hire benefit and they did not offer me a rented car up till this day , there's no update from them. I constantly have to call them and its's costly and very traumatic.
Helpful (0)
Replies (1)0
Replies (1)
Absa Insurance Company Limited's replyOfficial
03 Dec 2024, 12:06Dear Nokulunga Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***6. RegardsPravesh BejayCustomer Value Management
Absa Insurance Company Limited's reply03 Dec 2024, 12:06
Official
Dear Nokulunga Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***6. RegardsPravesh BejayCustomer Value Management