BR
Brenda R

1 reviews | Active since May 2019

01 Mar 2024, 12:13

CAR INSURANCE

I have an Absa car insurance. 1. Car details are incorrect on the Aabsa system. i called the more than 3times to rectify before i even fetch the car. at first i was told that they cant load 2024 cars on their system,they will fix at a later stage. 2. i fetch my car from the dealer on the 4th 2024. how ever on Absa side my insurance started on the 29th december. on the 2nd february they tried debiting my account for 2 debit orders. i only left money for the 1 debit order,thus their debit order for 2 months did not fo through, therefore they decided to cancel my policy. no one bothered to call me. i've been calling Absa to try to fix the problem no one is getting back to me. whenever i call i get transferred to more than 1 department, claims,customer care,brokers yet no one is helping me. i called for a claim today i never received feedback for my claim. i driving around with a car that is not insured,that is not my fault it is Absa fault.can someone assist me cause now i am even afraid to drive my car incase i get into another incident.

my name is Brenda Id :*** contact : ***

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