aJ
anele J
1 reviews | Active since Oct 2018
29 Jun 2024, 07:21
CANCEL THIS INSURANCE!!!! REPORTED DEVICE AND FAULTY APP WITH NO HELP, YOU WONT GET REWARDS AND MISLEADING ADVERTISING
I reported the app not working, shows no records of any trip, score or rewards over 3 months...i have not received any response with my numerous calls to get this fixed...even after reinstallation, i called to them same issue only for them to STILL NOT HELP!
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Absa Insurance Company Limited's replyOfficial
01 Jul 2024, 08:58Dear Anele Jordan
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number to your complaint is C-***2.
Kind regards,
Group Customer Care
Rezona Louw
Absa Insurance Company Limited's reply01 Jul 2024, 08:58
Official
Dear Anele Jordan
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number to your complaint is C-***2.
Kind regards,
Group Customer Care
Rezona Louw