MT
Michelle T
1 reviews | Active since Mar 2009
01 Aug 2024, 12:37
Caim in respect of ill health causing UNNECESSARY stess
Receiving conflicting emails asking me to confirm a reference number. I have emails from 3 different addresses, it's starting to "look" suspicious. Not to mention causing unnecessary stress.
Helpful (0)
Replies (2)0
Replies (2)
Absa Insurance Company Limited's replyOfficial
01 Aug 2024, 13:10Dear Michelle Tal****d
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number to your complaint is C-***4.
Kind regards,
Group Customer Care
Rezona Louw
Absa Insurance Company Limited's reply01 Aug 2024, 13:10
Official
Dear Michelle Tal****d
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number to your complaint is C-***4.
Kind regards,
Group Customer Care
Rezona Louw
Absa Insurance Company Limited's replyOfficial
05 Aug 2024, 13:37Dear Michelle Tal****d
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***4.
Kindly provide our office with the emails you received and more details of your complaint by close of business on 05 August 2024 to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***4.
Kindly provide our office with the emails you received and more details of your complaint by close of business on 05 August 2024 to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL
Absa Insurance Company Limited's reply05 Aug 2024, 13:37
Official
Dear Michelle Tal****d
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***4.
Kindly provide our office with the emails you received and more details of your complaint by close of business on 05 August 2024 to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***4.
Kindly provide our office with the emails you received and more details of your complaint by close of business on 05 August 2024 to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL