NP
NIVEN P
1 reviews | Active since Oct 2022
28 Jan 2023, 11:27
BULL**** ABSA
Don't even deserve one star. I had damages to my property because of the floods in 2022. I have sent emails to Absa , even called them, no one assisted. I made it very clear to them that I am leaving the country and I will not be there so they need to speed up. After 6 months then they contact me that I should valuate the damages by myself and send them the quote. It is not my job to do that and anyways I was out of the country by then. They sent someone to assess the damages but till today I am waiting for a response. I pay alot for the damn insurance for such pathetic services.
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Replies (1)Absa Insurance Company Limited's replyOfficial
30 Jan 2023, 11:18Dear Customer,
Thank you for bringing this matter to our attention your reference number is C-***0. Kindly provide us with your policy number and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously. Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention your reference number is C-***0. Kindly provide us with your policy number and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously. Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,
Absa Insurance Company Limited's reply30 Jan 2023, 11:18
Official
Dear Customer,
Thank you for bringing this matter to our attention your reference number is C-***0. Kindly provide us with your policy number and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously. Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention your reference number is C-***0. Kindly provide us with your policy number and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously. Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,
