NP
NIVEN P

1 reviews | Active since Oct 2022

28 Jan 2023, 11:27

BULL**** ABSA

Don't even deserve one star. I had damages to my property because of the floods in 2022. I have sent emails to Absa , even called them, no one assisted. I made it very clear to them that I am leaving the country and I will not be there so they need to speed up. After 6 months then they contact me that I should valuate the damages by myself and send them the quote. It is not my job to do that and anyways I was out of the country by then. They sent someone to assess the damages but till today I am waiting for a response. I pay alot for the damn insurance for such pathetic services.

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply30 Jan 2023, 11:18
Official
Dear Customer,
 
Thank you for bringing this matter to our attention your reference number is C-***0. Kindly provide us with your policy number and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously. Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd

Best regards,