BIG NO GO FOR ABSA HOME INSURANCE

I log a home insurance claim with Absa almost four weeks their service is absolutely bad they don't give you any feedback, I had to constantly call for feedback their agents promise they will check and call back but that never happens, They sent four different contractors and all four gives a different report on the matter and at the end they say the claim is not valid, my point if Absa is using service providers who doesn't know what they doing don't make it the clients problem where we are paying premiums on time but get no service. I'm quiet sure Absa doesn't know what to do with four of their service providers so it's easier for them to say the clients claim in not valid. Please guys if you want to waste your monthly premiums and your time use Absa home insurance