BEWARE: ABSA Insurance uses *********** contractors, so they can decline clients claims

Benson Builders and contractors are in cahoots with ABSA insurance. They are working together to find loopholes to reject claims. I received a rejection letter today and from the report, anyone can conclude that Benson builders was biased in it. From my knowledge, a contractor's job is to assess the damage, do the costing for the job, thereafter, submit a quote to the insurance, not to write a report why the insurance company must reject the claim, that's the job of an insurance assessor. If my roof is not repaired, I will be opening a case against ABSA insurance and will be requesting that Benson builder and contractor's license be taken away, so other clients don't go through what I'm going through.

I own my house for three months and ABSA is punishing me and rejecting my claim, because of what the previous owners did to the house. ABSA insurance is looking for any loophole to reject claims. New homeowners are being punished for the previous owners did to the house.

ABSA sends contractors to spy on the client, so they can reject claims, very sneaky for large entity

Hi Vanessa, I await your response

Regards
Keegan Ramcheran

Absa insurance is your best friend,when you are paying your premiums,as soon as you put through a claim,then they start to treat you like garbage.

Kindly advise Vanessa, what was the use you getting involved,as you did nothing to change the situation.why are you sending emails to me informing me that ABSA are is still sticking with their decision and declining my claim,why don't post it on Hellopeter and show your clients how heartless you guys are.ABSA is making millions of rands in interest through my home loan ,but cannot pay out small claims caused by nature(heavy downfall). ABSA Insurance is a wolf in sheep clothing.

Please think twice before taking up insurance with Absa, I had another claim rejected by ABSA. First Absa rejected a claim to repair my roof,which was damaged by the storms ,now they rejected a claim to repair my retaining wall which also was damaged by the storm last week. What is the use having insurance, when all your claims get rejected. Just now my whole house will fall down and absa will reject that claim as well, Absa insurance rogues.they cannot be trusted.

Apparently, I must be a engineer, so when I bought the house,I would know the specs of a retaining wall. It's becoming disgraceful, a big company like Absa is looking for petty loop holes to reject claims. Also, Absa do not allow us to use our own contractors to do a quote, as Absa send people to do quotes to look for loop holes to reject the claim.If you think about it,if it was a real contractor, that person will do anything to get the job, but when Absa send 'so call' contractors to do a quote, they do not focus on the area where the damages are. They start asking you question,which got nothing to do with the job,like how many rooms we have, do you have a pool,etc.thereafter they go back to Absa and give them a reason to reject the claim.I think it's unfair that they are allowed to do cruel stuff to hard working South Africans and no one does anything about it because everyone is *******ed here.

This was sent from Absa Insurance

The claim is rejected for the following reason(s):Defective workmanship.During the assessment of your claim, we established the following:It was found that a portion of the retaining wall has collapsed. There is no reinforcement installed to stabilize thestructural integrity of the wall. Furthermore, it was found that there was no provision made for drainage on thewall. Therefore, the damage to the wall has occurred gradually due to defective workmanship


So me ,who works in the finance department, I must have knowledge of a civil engineer and a plumber, before I buy a house, just in case Durban is hit with a natural disaster. I will know if my house and also all the walls around my house can withstand it,by doing calculations that qualified civil engineer do. I never built this house,nor was I living here for 20 or 30 years from when it was built , how would I have knowledge about the retaining wall in my back yard? Why am I getting punished for the previous owners mistakes?is that fair? We live in a world or shall I say we live in South Africa , where big companies like Absa can get away with ****** because they have alot money and me an average Joe, who is just getting over the month with my salary,get punished because a big company like Absa can flex it's financial muscle and just reject claims because no one will stand up for the average joe, we fighting our own battles in South Africa and companies like Absa making life harder for us, as South Africa's climate is changing and natural disasters is occurring all the time and destroying our homes.Insurance companies like Absa who we pay our our premiums honestly every month, who promise to be with us in tough times, just turn their backs on us and kick us when we down.

Dear Vanessa

This is the second case you told me you're investigating and that you get back to me.the first one is with the ombudsman. Today you send me with a rejection again. You do this ,to show in the public eye , that absa is fair and you are really investigating and trying to help the client. When in fact you not.Please look at all the rejected claims by Absa to clients and people will know the truth. Absa insurances is a wolf in sheep clothing.

This matter will be referred to the ombudsman and if still not resolved ,it will be taken higher.As Absa Insurance cannot continue to cheat honest south Africans out of their claims. By the way. What qualifications do you have and the case manager have, for both of you to make a final decision on this case. Are you a qualified engineer? As you want me to be.

Please forward me the engineering practice number of the contractor, who was sent out to my home.

I think ,all my claims are being rejected,because I'm indian.

ABSA insurance advise me to get my own contractor to do a report and give a quote for my wall that fell down due to the heavy rain.I got a contractor to do a quote and report. He stated in his report that the wall had fallen down due to heavy rains,but ABSA insurance still is rejecting claim.Its sad to say ,but ****** still exists in South Africa, ABSA refuse to listen me nor the contractor who is black as well.

Thanks, but this matter will be referred to SAHRC

I have canceled my policy with absa insurance, now they are refusing to pay me back my refund due to me, as it has been over ten working days and I still never my refund.I send them numerous emails but I have not got one reply.

ABSA is still making me cry for my money.it is a straightforward refund, I'm not sure why this matter has to be investigated.they are being very difficult with me because I have canceled my policy.

Two claims were rejected,now when I came out from absa insurance policy,Absa still is not paying me the small refund entitled to me. Absa is a big entity run like a tuck shop,with rogues.

ABSA is the worse bank in South Africa, they do not want to return my own money to me and no one does them anything. The ombudsman always stand with ABSA, which is very fishy.

ABSA is the worst Bank in South African

ABSA Group customer care is useless.they cannot resolve any issue.they are extremely ***********.