DN
Desiree N
1 reviews | Active since Sept 2021
30 Sept 2021, 05:31
Best service thus far by Thabiso Letsoela
Thabisa Letsoela is the best. He is patient and friendly. He was patient with me even when I tried to negotiate R2 on my policy.
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Replies (2)
Absa Insurance Company Limited's replyOfficial
30 Sept 2021, 12:11Dear Desiree, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***3. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care
Absa Insurance Company Limited's reply30 Sept 2021, 12:11
Official
Dear Desiree, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***3. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care
Absa Insurance Company Limited's replyOfficial
05 Oct 2021, 18:23 Dear Desiree
It is indeed pleasing to receive complimentary remarks about our staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
It is indeed pleasing to receive complimentary remarks about our staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Absa Insurance Company Limited's reply05 Oct 2021, 18:23
Official
Dear Desiree
It is indeed pleasing to receive complimentary remarks about our staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
It is indeed pleasing to receive complimentary remarks about our staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd